A little help.

Find your way around, learn a feature, or work through something that isn’t going to plan.

Get in touch

Still need a hand?

Tell us what you were trying to do, what happened, and your app version. Leave out passwords, sign-in codes and bank details.

support@sharedfinance.app ↗

A place to start

Answers for everyday life

The help center covers the app’s features, with steps you can follow and answers you can share.

What can I find in the help center?

Guides to logging expenses, checking statements, planning budgets, sharing costs, loans, shopping, Tally, exports and your privacy. Find an answer by topic or search for what you need.

Can I send someone an answer?

Yes. Open an answer in the help center and use “Link to this answer”. You can share that address without signing in or sharing any of your financial records.

Does Shared Finance connect to my bank or transfer money?

No bank login is required. Shared Finance tracks the records you add or import; it never holds or moves money. Payments and bank transfers happen outside the app.

What should I include when I contact support?

Describe the steps you tried and any error message, along with your device and app version. If you send a screenshot, hide names, amounts and account details first. Don’t email passwords, sign-in codes or an unredacted statement.

A question about your data?

Unhappy with how we handle your personal data? Write to the same address, with or without an account; we acknowledge every data protection complaint within 30 days. How it works, and your right to go to the ICO instead, is in the privacy policy.